About Skills Experience Projects Education Contact
Open to Work · Austria

Hassan
Farooq

IT Support Engineer & Mobile / Web Developer

IT professional with expertise in network administration, technical support, and system infrastructure — plus hands-on development experience in Flutter, React, and Firebase.

6+
Years Experience
1K+
Laptops Deployed
3+
Mobile Apps Built
2×
Master's Degrees
Who I Am
About Me

I'm an IT professional and developer currently pursuing a Master's in Informatics at the University of Klagenfurt, Austria. I blend deep technical support expertise with real-world software development skills.

With over 6 years of hands-on experience, I've managed everything from POS systems and CCTV infrastructure to building full-featured cross-platform mobile apps with Flutter and Firebase.

I thrive in fast-paced environments, love solving complex technical problems, and bring a structured, detail-oriented approach to every project — whether that's deploying 1,000+ laptops, writing clean scalable code, or supporting remote clients across continents.

Languages

English
C1
German
A2
Urdu
Native
Punjabi
Native

Contact Details

+43 676 6180751 Mobile · Austria
hasanfarooqstar@gmail.com Email
justhassan.com Portfolio Website
Vienna / Graz / Klagenfurt / Villach Austria — Available Nationwide
What I Know
Skills & Technologies
A broad toolkit spanning IT infrastructure, networking, and modern software development.
🖥️
Hardware & Systems
Hardware Troubleshooting Windows OS OS Backup & Cloning Data Recovery IT Asset Management POS Systems
🌐
Networking & Infrastructure
LAN / WLAN / WAN Router Setup DHCP Configuration Wi-Fi Troubleshooting Load Balancer Network Printers CCTV IP & Analog
📱
Mobile Development
Flutter Dart Firebase GetX State Mgmt Android & iOS Cross-Platform
💻
Web Development
React JS TypeScript JavaScript HTML & CSS Bootstrap Responsive UI
🗄️
Databases & Backend
Firebase Supabase SQL Python Local Storage DB
🛠️
Tools & Workflow
Git & GitHub Figma Ticketing Systems Trello / ClickUp Slack / Clockify VS Code Adobe Photoshop
🔧
Support & Operations
Remote Technical Support Technical Documentation Android/iOS Flashing Preventive Maintenance School Lab Setup Infrastructure Monitoring
Career Path
Work Experience
Over 6 years across IT support, system administration, and software development.
Web & Mobile Apps Developer
Jan 2023 – Jan 2024
Techanion · Islamabad, Pakistan
Developed cross-platform mobile applications using Flutter, Dart, and Firebase for Android and iOS platforms.
Built responsive and user-friendly interfaces using Flutter widgets and advanced state management approaches.
Integrated Firebase services including Firestore database, authentication, and backend functions.
Contributed to web development projects using HTML, CSS, Bootstrap, JavaScript, ReactJS, and TypeScript.
Collaborated with development teams using Git version control and participated in code reviews.
Conducted client meetings, gathered requirements, and delivered appropriate technical solutions.
Maintained and improved existing applications by debugging issues and optimizing performance.
Technical Support Engineer
Aug 2022 – Dec 2022
Call Box BPO · Islamabad, Pakistan · Remote Support for QuickFuel (Australia)
Provided remote IT support for hardware, software, and network-related issues for an Australian-based fuel company.
Troubleshot complex technical issues related to network configurations, system failures, and IT infrastructure.
Managed POS system maintenance including servers, desktops, printers, scanners, and EFTPOS terminals.
Performed preventive maintenance and periodic IT system checks to ensure business continuity.
Documented issues, solutions, and best practices inside ticketing system to improve support efficiency.
IT Support Engineer
Jan 2018 – Feb 2022
DAR COMPUTERS · Gujrat, Pakistan (+ Remote UAE Branch)
Troubleshot software and hardware issues across imported laptops and computers from UK, USA, and UAE.
Deployed 1,000+ laptops/PCs per import batch via OS backup and cloning workflows.
Set up and troubleshot CCTV IP & Analog cameras over Wi-Fi and cable.
Configured routers, home networks, network printers, Wi-Fi, DHCP, and load balancer devices.
Installed and supported school computer labs and POS systems.
Performed deleted data recovery from laptops, PCs, portable HDD/SSD, and USB drives.
Managed Android/iOS device flashing, unlocking, and troubleshooting.
Provided remote IT support for UAE branch and trained employees in software usage.
Generated weekly and monthly IT reports; managed social media and online client support.
Built Things
Projects
Flutter and Firebase apps built from scratch, shipped and used by real users.
01
Flutter Firebase GetX
Ground Booking — User App

A sports ground booking app that lets users discover cricket, football, and other playgrounds nearby. Users can view ground details, select dates, pick time slots, and manage bookings — all in one smooth experience. Built entirely from scratch.

02
Flutter Firebase GetX
Ground Booking — Partner App

The partner-side companion to the user app. Ground owners can register venues, set available days and time slots, approve or cancel bookings, and manage their entire operation from a single app. Built from scratch.

03
Flutter Firebase Local DB GetX
All-in-One Utility App

A multi-tool app featuring QR Code Scanner/Generator, a whiteboard, games, and more. Added an Image Compressor module with adjustable compression levels and a Social Media Profile Links Saver module — allowing users to store and share all their profile links instantly. Maintained, refactored, and extended the existing codebase for scalability.

Academic Background
Education
Two master's degrees — bridging business IT and applied computer science.
🎓
Current (Ongoing)
Master's in Informatics
Austria
📘
Sep 2019 – Aug 2021
Master of Information Technology
Pakistan
💡
Nov 2014 – Mar 2017
B.Sc. Computer Science
Pakistan
How I Work
Soft Skills
Technical depth backed by professional working habits and people skills.
Strong problem-solving & analytical thinking
Clear verbal and written communication
Customer-focused support mindset
Ability to work under pressure in fast-paced environments
Time management and task prioritization
Attention to detail and structured documentation
Team collaboration and adaptability
Proactive learner — always extending existing skills
Ready to work
together?

Whether you need IT support expertise, a mobile app built, or a reliable developer to join your team — I'm available across Austria.